Ordering Information

Ordering

How do I order?
We only accept orders via our website. Our online store is open 24 hours a day, 7 days a week and is the quickest and safest way to place an order.

Do I need to register an account?
No. You do not need an account with us to make a purchase.

 

Delivery

Where do you deliver?
- We deliver Australia wide.
- We deliver to PO Boxes.
- We do not offer a pick up service.
- We do not deliver outside of Australia.

How much is delivery?
Standard delivery is $6.50 for your entire order. You can also choose to have your order sent via Express Post for $10.00.

When are orders sent?
- We offer next day dispatch for orders received by 6pm weekdays.
- Weekend orders received after 4pm Friday will be shipped first thing Monday.
- We will notify you via email when your order has been dispatched.

How long will it take for delivery?
- Standard delivery times apply from Brisbane, QLD.
- Express Post is next day provided you are within the Express Post network.

Can I track delivery?
Yes. All orders receive tracking information. You will be sent tracking information once your order is dispatched so you can easily track the progress of your delivery.

 

Payment

How can I pay?
We accept the following payment methods:
i) Paypal

Can I pay by direct deposit or cash?
Sorry, we only accept payment by Paypal.

How do I pay?
Simply add your desired products to your cart and proceed to checkout, you can then choose your payment method.

Do I need to have a registered account to purchase?
No. You can place an order without registering an account with us.

 

Security

Is your site secure?
Yes. Our site uses the latest SSL encryption to protect your information. All payments are processed in real time and your financial information is never stored or seen.

What information do you require?
We only ask for the information needed to complete delivery of your order.